Card Services
Surcharge-free ATMs
As a member of First Imperial Credit Union and the CO-OP Network, you've got more surcharge-free ATMs than some of the biggest banks.
Get cash surcharge-free at more ATMS than ever. Our members can visit any of nearly 30,000 ATMs that display the CO-OP logo. So whether you're across town, or far from home for work or pleasure, you're never far from your money.
Features
- Never pay a surcharge when your card has the CO-OP logo on the back.
- Use surcharge-free ATMs at place likes 7-Eleven and Costco.
- Make deposits any nearly 9,000 ATMs
- Locate an ATM wherever your are—through any of our easy locator tools, including phone, mobile app, text messaging or Internet.
Card Issues?
During normal business hours, you may send us a secure chat via Online Banking, or call us at 760-352-1540, option 0.
Outside of business hours please contact the following:
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Within the U.S. available 24/7
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Contact the Fraud Center at 888-241-2440
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For lost or stolen debit cards or suspicious activity, please call: 888-241-2510
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Internationally available 24/7
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Contact the Fraud Center at 909-941-1034
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For lost or stolen debit cards or suspicious activity, please call: 909-941-1034
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Keep your card working properly—how you can help
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Notify Us of Travel Plans: Let us know if you will be traveling and plan to use your debit card.
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Update Your Contact Information: Ensure we have your current phone number on file so we can reach you if any suspicious activity is detected.
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Monitor Your Transactions: Regularly check your account for any unauthorized transactions.
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Respond to Fraud Alerts: If a fraud specialist contacts you, please return the call, or reply to the text message as soon as possible.
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Important: Fraud specialists will never ask for personal information during these calls or via text message.
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If you call the fraud center back, you will be asked to verify your identity.
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To learn more about how we safeguard your account call us at 760-352-1540, Option 0, email us at memberservice@ficu.com or visit us at any of our branches.