New Online Banking & Mobile App

New Online Banking and Mobile App launching August 24

 
Check out our conversion guide to better prepare you for the new platform.
Full Guide
Quick Guide
Watch our Mobile App tutorials here

Our new mobile app is available for download through the App Store and Google Play.  If you are not currently using the mobile app for your online banking needs, we encourage you to download it to enjoy the convenience of on-the-go banking. The new app has all the features of our previous app, plus more! It is simple to navigate and allows you to manage all of your FICU accounts, contact us, deposit a check, locate branches and ATMs near you, and much more.

We will also have a new desktop version! Link will be accessible from the ficu.com homepage, or visit mycu.ficu.com to login directly.

If you have questions on how to download or navigate our new app, our Contact Center is available by phone to answer all of your questions at 760-352-1540, option 0 or you may step in to any branch to speak with a Member Service Representative.

It lets you manage your First Imperial Credit Union account from anywhere you want — it’s your personal banking portal. Whether you log in to your account online or through the mobile banking app, you have access to the same powerful features all in one place.

Here’s a look at what you can do with our Digital Banking Suite:

  • View balances: Quickly check your account from anywhere
  • Manage transactions: Search your recent activity, filter by tags, even add an image or note to an entry
  • Transfer funds: Initiate one-time, future date or repeating transfers
  • Make payments: Make person-to-person or bill payments from any device
  • Deposit checks: Snap a photo of any check you need to deposit
  • Get alerts: Receive push notifications and alerts to stay in the know
  • Ask for help: Have a digital conversation with support staff any time you need assistance

The current app will removed from the App Store and Google Play on August 24. In order to continue accessing your account via an app you will need to download the new app at that time.

You can access Online Banking via a desktop by clicking on the "Online Banking" button at the top right of ficu.com. If you would like to go directly to the login page, the URL is myCU.ficu.com.

The transition will be seamless to you meaning that you will use your current username and password to log in. When you log in for the first time you will simply be asked to accept our terms and conditions. For added security a two-factor authentication will be implemented that will verify account information such as phone number or email. If you have new contact information, be sure to give us a call to update your information at 760-352-1540, option 0.

 If you use iPay, your payees will transfer as well as any automatic payments you have scheduled. 

Your login information will remain the same, but you will need to download the new "FICU Mobile" app to access it.

With our new online banking/mobile app platform, there are new features for you to enjoy such as:

  • Instant Member-to-Member transfers
  • Card Management
  • and more!

Yes, your existing payees will be setup in the new platform.

The mobile banking app is extremely secure. Your account information is password protected and highly encrypted.

Yes! Users will have the ability to make "member-to-member" transfers instantly. To make external transfers you will continue to use the Bill Pay feature.

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