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Please direct all media inquiries to:
Marlena Rascon-Renteria, Chief Experience Officer
760-352-1540 x 109
m.rascon@ficu.com
Stay Alert Credit Union Impersonation Scam
Thursday, June 15th, 2023
Credit union members must stay alert to the latest attempts by scammers to access personal financial data.
We have been informed that some of our members have recently received phone calls from scammers posing as credit union employees. Fraudsters have the ability to spoof phone numbers, including credit union phone numbers, and use pieces of personally identifiable information to gain member trust before stealing account funds or information. This tactic is known as vishing.
To learn more about what you need to know about credit union impersonation scams and how to protect yourself, click here to read our FAQs.
If you believe someone is attempting to access your account, or already has, call us at 760-352-1540, between 9:00 a.m. and 5:00 p.m., email memberservice@ficu.com, or send us a chat via online banking. You can also visit a branch for assistance.